(Universidade Federal do Espírito Santo, 2020-08-26) Alcantra, Christina do Vale Pena; Pozo, Osmar Vicente Chevez; https://orcid.org/; http://lattes.cnpq.br/1360315923319730; https://orcid.org/; http://lattes.cnpq.br/; Nunes, Isabel Matos; https://orcid.org/0000000191276384; http://lattes.cnpq.br/1434416276486446; Cristofoleti, Rita de Cassia; https://orcid.org/0000000181802600; http://lattes.cnpq.br/7652852076064341
The basic solutions of information resources, which aim at the production, storage, transmission, access, security and use of information, are considered as Information Technology (IT). In Brazilian Public Management, these technologies are tools used to