WhatsApp como incentivo ao jornalismo participativo transformações no TN 1ª Edição, da rotina produtiva ao relacionamento com o telespectador
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Data
2018-04-12
Autores
Garau, Elaine de Lima Castro
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Universidade Federal do Espírito Santo
Resumo
This dissertation looks at the usage of the WhatsApp - an app for sending and
receiving instant messages - in the TV News, specifically applied at the Tribuna
Notícias 1st Edition, a TV news show at the TV Tribuna, channel associated to the
Brazilian Television System in Espírito Santo, Brazil. After participant´s research
carried out on the field and through semi-structured interviews, it became clear that
the usage of such apps lead to transformations both in the productive routines of
professionals involved in the writing process and it impacted journalists and viewers
relationship. The app´s usage transform communicational processes, similarly to
what happens with all new technology, thus affecting directly the news´ routine,
reshaping the production, sending and receiving information workflow chain. The
stumbling blocks for this tool advancement usage are the imposed business
limitations, essentially lack of resources, mainly overloaded personnel performing
multiple functions, leading to high workload and also lack of innovation´s training and
skills. This research shows that the usage of WhatsApp in the writing edition of the
Tribuna Notícias, begun with journalism professionals exhilarated by the possibilities
of progress, speed and more interaction with the public, however after the first few
months, the exhilaration was replaced by frustration. In one side, it was observed
that viewers became unhappy after responding to the stimulation to participate in a
more interactive way in the news production. A part of them, was disappointed for not
having their expectation´s met, neither they felt represented in the news. On the
other side, there are overloaded and disappointed professionals, that believe they
possess a technology capable to bring great benefits to the newsmaking and to the
journalistic process end-product. They are aware that is not feasible to develop this
process, in a reasonable way with the resources available at hand. The main
authors´ references are Alfredo Vizeu (2000, 2004, 2005) and Beatriz Becker (2009,
2012, 2016)
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WhatsApp , Rotinas produtivas , Tribuna Notícias ES