A cultura de segurança do paciente na perspectiva da equipe multiprofissional de um hospital universitário
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Data
2025-02-19
Autores
Toledo, Michelly Louise Sartório Altoé
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Universidade Federal do Espírito Santo
Resumo
Objective: The aim of this study was to analyze aspects related to the patient safety culture of a university hospital from the perspective of the professionals in the multiprofessional unit. Method: This is a cross-sectional and analytical study conducted with professionals from the multiprofessional unit of a university hospital. The data was collected through the application of the Hospital Survey on Patient Safety Culture (HSOPSC), version 2.0, validated and updated for the Brazilian context. To analyze the patient safety culture, the average percentage of positive, neutral, and negative responses for each of the 10 domains of the instrument was calculated. Additionally, to assess the influence of professional categories and hospital departments on the safety culture, a one-way ANOVA statistical test was applied. The significance level adopted was 0.05. Results: Among the 10 dimensions evaluated, only the dimension "supervisor, manager, or clinical leadership support for patient safety" was identified as a strength for the patient safety culture. Four other dimensions showed potential for improvement, while five dimensions were considered weak. The dimensions with the lowest percentage of positive responses were "communication about errors," "openness in communication," and "response to errors." It was also possible to identify specific professional categories and hospital departments with poorer perceptions of the patient safety culture compared to others, with statistical significance (p<0.05) for evaluated items such as "communication about errors" and "hospital management support for patient safety." Conclusions: Based on the results, actions aimed at improving communication processes and raising awareness about the concept of patient safety culture among the professionals in the multiprofessional unit are essential for the development of a more positive safety culture. Additionally, it is important to demystify the "culture of fear" and encourage greater engagement in reporting adverse events
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Cultura de segurança do paciente , Equipe multiprofissional , Hospital universitário