Mestrado em Administração

URI Permanente para esta coleção

Nível: Mestrado Acadêmico
Ano de início: 2002
Conceito atual na CAPES: 4
Ato normativo: Homologado pelo CNE, Parecer CES/CNE nº 487/2018 (Portaria MEC 609, de 14/03/2019), DOU 18/03/2019, seção 1, p. 63.
Periodicidade de seleção: Anual
Área(s) de concentração: Gestão de Organizações
Url do curso: https://administracao.ufes.br/pt-br/pos-graduacao/PPGAdm/detalhes-do-curso?id=1479

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    Política pública baseada em evidências: uma análise de desempenho das áreas integradas de segurança pública
    (Universidade Federal do Espírito Santo, 2025-03-25) Pinheiro, Ricardo Miranda; Vilela, Bruno de Almeida; https://orcid.org/0000-0003-2388-1034; http://lattes.cnpq.br/4234091144485993; Zanquetto Filho, Hélio; Lira, Pablo Silva
    This research falls within the field of evidence-based public policy, which focuses on identifying what works and what does not in the State’s efforts to address complex social problems. In order to contribute to this debate, the study aims to assess the influence of a public security policy on the performance of public safety in a Brazilian state. To that end, a sequential mixed-methods approach is applied, consisting of two phases: the first phase is qualitative in nature and focuses on defining the operational environment in which the studied policy is implemented, as well as identifying the factors that influence police performance; the second phase employs the quantitative methodology of Data Envelopment Analysis (DEA) and the Malmquist Index to measure changes in police productivity following the implementation of a security program. The results indicate an improvement in the technology employed in policing, evidenced by a positive shift in the efficiency frontier. However, the efficiency change in some Integrated Public Security Areas (AISPs) did not keep pace with the technological advancements, resulting in these areas moving away from the new efficiency frontier. Taking into account the technological change promoted by the Program and the efficiency change of the AISPs, an improvement in Total Factor Productivity was observed. This indicates that the management measures implemented positively influence actions aimed at tackling homicides, whether through structuring activities focused on specific incidents—such as the seizure of firearms—or through investment in technology and innovation. Based on the research findings, it is suggested that the managers of the Programa Estado Presente Em Defesa da Vida – Eixo Proteção Policial focus efforts on improving the technical efficiency of operational units by increasing the participation of street-level bureaucrats in monitoring meetings and the analysis of crime indicators. Furthermore, the continuation of investments in technological innovations is recommended, with the aim of maximizing the total productivity of the Program.
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    Análise do efeito dos cães farejadores em ações policiais com apreensão de entorpecentes : um estudo à luz da teoria econômica do crime
    (Universidade Federal do Espírito Santo, 2025-03-12) Silva, Cristiano Callegario; Lacruz, Adonai José ; https://orcid.org/0000-0003-1575-3788; http://lattes.cnpq.br/8723073260341855; https://orcid.org/0000-0001-6562-1551; http://lattes.cnpq.br/3401425695980271; Rosa, Alexandre Reis ; https://orcid.org/0000-0003-0619-7433; http://lattes.cnpq.br/0211829376571921; Lira, Pablo Silva ; https://orcid.org/0000-0002-2643-5219; http://lattes.cnpq.br/1429716140765041
    This research aims to investigate whether the use of sniffer dogs contributes to increasing police effectiveness in actions against drug-related crimes. To achieve this objective, the research was structured into two articles and has the following specific objectives: (1) explore the production of knowledge on the use of sniffer dogs in enforcement actions against drug-related crimes, and (2) estimate the effect of the K-9 Patrol factor on police actions that resulted in drug seizures within the jurisdictions of the Operational Units of the Military Police of Espírito Santo that received K-9 Patrols between 2018 and 2023. The first article explored the production of scientific knowledge about sniffer dogs’ application in enforcement actions against drug-related crimes, employing literature review techniques. As a result of this research, a thematic map of the field was developed, and a narrative synthesis was carried out, highlighting conflicting findings regarding the use of this police technique. As a research agenda, this article identified a lack of publications on the use of sniffer dogs in drug enforcement at municipal or equivalent jurisdictions, as well as the absence of any impact evaluation of sniffer dog application in police operations. The second article builds on this research agenda and is characterized as an empirical study investigating the effect of K-9 Patrols on police actions that resulted in drug seizures by Espirito Santo Military Police, from the perspective of the Economic Theory of Crime. This is a quantitative study that employed statistical techniques such as Repeated Measures Analysis of Variance (RM-ANOVA) and the Chow Test. The RM-ANOVA results indicated an increase in the number of police actions that resulted in cocaine or crack seizures following the introduction of sniffer dogs, although the effect was limited. In all other analyses, both through RM-ANOVA and the Chow Test, no statistical significance was found
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    Entre a prática organizacional e a percepção de trabalhadores : estudo de casos múltiplos sobre gestão sustentável de recursos humanos
    (Universidade Federal do Espírito Santo, 2024-10-23) Luchi, Raíssa; Silva Junior, Annor da ; https://orcid.org/0000-0003-4124-5277; http://lattes.cnpq.br/6915277167080656; https://orcid.org/0000-0003-2685-0073; http://lattes.cnpq.br/0054016560818819; Amaro, Rubens de Araújo; https://orcid.org/0000-0003-4183-3562; http://lattes.cnpq.br/7808207241810280; Ferretti, Amanda Soares Zambelli ; https://orcid.org/0000-0002-5761-2206; http://lattes.cnpq.br/6583626540088997
    This research aims to understand how the practices of Sustainable Human Resource Management are articulated in organizations of the retail sector and how they are perceived by their workers. Theoretical assumptions were used that deal with sustainability, its connection with people management, which is translated into practices, and the respective perception of workers, that corresponds to the process of sense-building in the environment through the interpretation of sensory impressions. For this, a qualitative research was carried out, of descriptive and interpretative character, under the strategy of investigation of multiple case studies, combining documentary analysis techniques and semi-structured interviews to three groups of participants: strategic HR management, HR tactical representatives and workers. The Alfa and Beta cases were selected considering the size of the companies, being the first one in the retail market and the second one in the automotive sector. The data was analyzed by thematic analysis, resulting in the creation of themes and sub-topics that directed the discussion. The development of research points out that strategic HR directors in organizations are still linked to financial objectives and that the integration of sustainability into HR is still a process under construction; the study also indicates that companies make continuous attempts to internalize sustainability in their processes and, finally, it is inferred that workers perceive the implemented practices. However, it is emphasized that some of the main barriers are the understanding about sustainability and the strength of the HR system
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    Eu conto ou vocês contam? A comunicação interna no Campus Aracruz e sua relação com a política de comunicação do IFES
    (Universidade Federal do Espírito Santo, 2024-09-26) Chimali, Kenya Cristina Locatelli de Oliveira; Setubal, Flávia Meneguelli Ribeiro; https://orcid.org/0000-0003-1667-7131; Vilela, Bruno de Almeida; Souza, Flavia Mayer dos Santos
    The present work conducts a case study on internal communication at the Aracruz Campus of the Federal Institute of Espírito Santo (Ifes), aiming to analyze the alignment of this communication with the objectives established in Ifes’s Communication Policy. The research utilizes both quantitative and qualitative methods, including questionnaires and semi-structured interviews, to collect data from campus employees, encompassing administrative staff, faculty, managers, and directors. Data analysis in the quantitative phase was performed using descriptive statistics, while the qualitative phase employed content analysis techniques, based on theoretical studies on Organizational Communication, Public Communication, Internal Communication, and Communication Policy. The results indicate that, although internal communication is recognized as a strategic tool by managers, there are significant gaps, particularly regarding staff's lack of awareness about the Communication Policy and the underutilization of certain communication channels, such as the Ticketing System. Furthermore, the study identified a need for greater coordination among campuses and for updates to the Communication Policy to reflect new technologies and practices. This study contributes to communication management at Ifes, offering insights that can be applied at both the Aracruz Campus and other campuses within the institution, aiming to improve communication effectiveness, alignment with institutional goals, and support for expected outcomes.
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    Inclusão sociodigital para atividades pedagógicas não presenciais em meio a pandemia de Covid 19: a experiência no IFES - campus Ibatiba com a utilização do programa auxílio emergencial de inclusão digital
    (Universidade Federal do Espírito Santo, 2024-09-23) Amorim, Danyllo Rodrigues de; Sousa, Eloísio Moulin de; https://orcid.org/0000-0002-0775-7757; http://lattes.cnpq.br/; https://orcid.org/; http://lattes.cnpq.br/; Souza, Susane Petinelli; Bohland Filho, José
    As Information and Communication Technologies (ICTs) have been unevenly disseminated worldwide, debates have emerged regarding digital inclusion and exclusion, relating these terms to social inclusion. In this context, the concept of sociodigital inclusion has emerged, addressing actions aimed not only at infrastructure and access but also at the social advancement of individuals. In 2020, the impacts of COVID-19 pandemic affected the world in various ways, particularly in education, where face-to-face activities were urgently replaced by non-presential and distance activities. However, not all students had the same access conditions and the ability to use technological resources, as evidenced at the Federal Institute of Espírito Santo (Ifes) – Ibatiba Campus, where difficulties and access limitations, especially in rural and peripheral areas, hampered adaptation during the pandemic period. This qualitative and exploratory research analyzed and explain how the Emergency Digital Inclusion Aid, a program of the student assistance policy of Ifes, promoted the inclusion of the benefited students in the implementation of Non-Presential Pedagogical Activities (APNPs) during the pandemic. The resources used were identified, and the results obtained and the social impact generated were evaluated. Semi-structured interviews were conducted with the research subjects, and content analysis was applied to the transcribed data. Additionally, documentary research was carried out, involving documents and publications available from Ifes and Federal Government regulations. The main conclusions of the study revealed that, despite the challenges, the Emergency Digital Inclusion Aid was crucial in ensuring that many students could access and participate in the APNPs, reducing digital access inequalities during a critical time. However, the study also highlighted structural limitations and the need for more comprehensive and effective public policies to address educational and digital inequalities, especially in rural areas.