Proposta de manual de procedimentos de pagamento dos auxílios estudantis na Universidade Federal do Espírito Santo
Nenhuma Miniatura disponível
Data
2016-08-26
Autores
Palmeira, Andressa Fernandes
Título da Revista
ISSN da Revista
Título de Volume
Editor
Universidade Federal do Espírito Santo
Resumo
This study aims to carry out the modeling of the payment process of student aid associated with the Student Assistance Program of the Federal University of Espírito Santo (PROAES-UFES) and propose a procedures manual regarding this process. The modeling procedure was carried out using BPM method (Business Process Modeling) and BPMN notation (Business Process Model and Notation) and as a modeling tool was used Bizagi software. Processes, sub-processes and operational activities that make up the payment process for the realization of modeling and construction of manual procedures that have been identified. As a result there is the modeling process and the creation of manual, fully validated with the professionals involved and the manager responsible for the program. The need for modeling of other processes of the Dean of Student Affairs and Citizenship of the Federal University of Espírito Santo, the standardization of these processes and their implementation has been identified
Descrição
Palavras-chave
Student assistance , Business process modeling , Procedures manual , Assistência estudantil , Modelagem de processos de negócios , Manual de procedimentos , UFES